Returns Information

Return Policy

Please review our updated Return Policy carefully before placing your order. Our terms have recently changed, and by completing a purchase on highcoutureusa.com, you acknowledge and agree to the conditions outlined below.

Final Sale Policy

All purchases made on highcoutureusa.com are FINAL SALE.
We do not accept returns, exchanges, or refunds under any circumstances.

Deals / Specials Items

Items listed under our “DEALS / SPECIALS” section are strictly final sale and are non-refundable, non-returnable, and non-exchangeable. These items are offered at discounted pricing and are excluded from all return considerations.

Unauthorized Returns

Any item returned without prior authorization will not be accepted or processed and will be considered abandoned merchandise. High Couture USA is not responsible for shipping costs or recovery of unauthorized returns.

Manufacturer Defects

Returns are accepted only in the rare case of a verified manufacturer defect.
All defect claims must:

• Be reported to our customer service team for review

• Receive written approval prior to sending the item back

• Be submitted within the timeframe specified by our support team

Items returned without approval will not be accepted.

Store Credit Only

Approved returns for verified defects are eligible for store credit only.
No refunds will be issued to the original form of payment, including credit cards or other payment methods.

Important Purchase Notice

We strongly recommend reviewing product descriptions, sizing charts, and images carefully before completing your purchase. Due to the nature of formal and couture garments, fit, color variations, and personal preference do not qualify as valid reasons for return.

If you have any questions regarding sizing, availability, or product details, please contact our Customer Service Team prior to placing your order. We are happy to assist you in making a confident and informed purchase.