Yes — registration keeps our wholesale pricing exclusive to verified buyers. It's a simple process: submit your business details, and our team will personally review your application. You'll get a notification within 48 hours once you're approved, and from there you'll have full access to shop our entire collection.

Step One: Click Apply for Wholesale at the top of our website and submit your business details to get started.

Step Two: Our team will review your application, and a sales representative may reach out to help expedite verification. To speed things along, feel free to send your business license or sales permit via text to (213) 397-9775 or email it to sales@highcoutureusa.com.

Once approved, you'll receive a notification and be able to sign in and view our wholesale pricing right away.

Our primary payment methods in our showroom include cash, credit card, and wire transfer.

For online orders, we accept credit card payments only. After placing an order online, please complete the Credit Card Authorization Form, which can be downloaded from our CC Form page. Once filled out, send it via text to (213) 397-9775 for processing.

We accept all major credit cards, including Visa, MasterCard, Discover, AMEX.

Your card will not be charged until your order is fulfilled and all dresses are confirmed.

Credit terms may be available for established accounts with a proven payment history. New accounts are typically required to pay in full at the time of order.

No. High Couture operates on a wholesale-only basis. Only registered businesses such as boutiques, dress retailers, and event wear stores are eligible to purchase. If you're looking to buy at retail, please use our Store Locator to find one of our retail partners near you.

Yes. Prices may change based on season, fabric costs, or collection updates. We recommend confirming pricing at the time of each order.

Please contact us immediately at sales@highcoutureusa.com or call 213-275-1709 with photos and your order details. We will work to resolve the issue as quickly as possible.

Return shipping costs and label arrangements depend on the reason for the return. Please contact us to discuss your specific situation.

All orders are dispatched via UPS. A signature is not typically required for delivery, except for residential addresses classified as apartments or as determined by UPS for security protocols

To open an account, we require a minimum order of 12 pieces, which can be mixed and matched.

We process and ship orders Monday through Friday from 10:00 AM to 3:00 PM. Shipping and delivery are not available on weekends or holidays. We strive to ship your order the same day whenever possible.

All refunds will be issued in the form of store credit. No exceptions to this policy will be granted. For further details, please refer to our Return Information section.

All information you submit on our website is strictly confidential and protected by our SSL-certified platform. Your email will never be shared with third parties without your consent.

Once your order has been shipped, you will receive an email with your tracking number. You can track your package at UPS.com.

If your order status shows shipped but you have not received a tracking number, please contact us for assistance.

Yes, our customer service representatives are happy to assist you with placing an order over the phone. Please have your style number, shipping details, and payment information ready for a smooth ordering process.

If any item is out of stock, we will ship all available items immediately. Out-of-stock items will be noted in the order’s comment section. Customers are only charged for items that have been shipped.

Orders may be canceled at any time while they are still in the processing stage. Once an order has been shipped, cancellations are no longer possible.